Privacy policy

Effective Date: 1st August 2026

Welcome to Drink Elexi ("Elexi," "we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.drinkelexi.com ("Website"), purchase our products, or interact with us.

By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

We may collect information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely through our payment providers—we do not store your full payment card details)

  • Account information

  • Marketing preferences

  • Customer service communications

Automatically Collected Information

When you visit our Website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage data

  • Pages visited

  • Referring website

  • Cookies and similar tracking technologies

 


 

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Deliver products

  • Communicate about your purchases

  • Respond to customer service inquiries

  • Send newsletters and promotional emails (with your consent where required)

  • Improve our products and website

  • Personalize your shopping experience

  • Prevent fraud and protect our business

  • Comply with legal obligations

 


 

3. Cookies and Analytics

We use cookies and similar technologies to improve your experience.

Cookies help us:

  • Remember your preferences

  • Analyze website traffic

  • Improve website functionality

  • Measure marketing performance

You may disable cookies through your browser settings; however, some features of the Website may not function properly.

We may use analytics providers such as Google Analytics or similar services to understand how visitors use our Website.

 


 

4. Marketing Communications

If you subscribe to our newsletter, we may send you updates about:

  • New products

  • Educational content

  • Promotions

  • Company news

You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us.

 


 

5. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties that help us operate our business, including:

  • Payment processors

  • Shipping providers

  • Website hosting providers

  • Email marketing platforms

  • Analytics providers

  • Customer support platforms

These providers may only use your information to perform services on our behalf.

We may also disclose information if required by law or to protect our legal rights.

 


 

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

 


 

7. Data Retention

We retain your information only as long as necessary to:

  • Complete transactions

  • Provide customer support

  • Meet legal, accounting, and regulatory requirements

  • Resolve disputes

 


 

8. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Access your information

  • Correct inaccurate information

  • Request deletion of your information

  • Request a copy of your information

  • Opt out of certain marketing communications

California residents may have additional rights under applicable California privacy laws.

To exercise your rights, please contact us using the information below.

 


 

9. Children's Privacy

Our Website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children.

 


 

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content.

 


 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated Effective Date.

 


 

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Drink Elexi

Email: contact@drinkelexi.com

Website: www.drinkelexi.com

 


 

Your Privacy Matters

At Elexi, we believe trust is built through transparency. We are committed to handling your personal information responsibly while creating products that help you build healthier daily rituals through real-food nutrition.